Veteran Energy
About Veteran Energy
The story of Veteran Energy began in 2010 when Kevin Barber, an energy executive, and U.S. military veteran decided, that he wanted to give back to the American heroes that served in the military. He quickly found the right opportunity – to combine his desire to support the military members with support for the Texas community by offering reliable electricity to households and businesses and sharing a part of his profits with the veterans.
Ten years forward and the company is known for its competitive electricity rates, a range of energy products, easy account management, green energy rates and its contribution of the most needed resources to the veteran community. This month only, Veteran Energy already raised close to $750,000 for trusted veteran support organizations.
Customer Service
Veteran Energy prides itself on stellar customer service. It received an accreditation and A+ rating customer rating from the energy marketplace watchdog Better Business Bureau in 2013. Customers wanting to get in touch can call them on 1-(800) 578-7070 until 6 pm every day or fill in an online contact form at any time.
Bill Payment
Veteran Energy customers in Texas have multiple options to settle an electric bill:
- Paying online in your online account
- Calling 1-(800) 578-7070 any time and following the prompts to pay through the automated system
- Sending a check to Veteran Energy, Payment Center, P.O. Box 660905, Dallas, TX 75266-0905
- Paying in person: For a small fee, Veteran Energy accepts third-party payments through Moneygram and ACE Cash Express.
Why Choose Veteran Energy
Veteran Energy offers customers more than just cheap reliable electricity. It tries to improve the lives of the American veteran community and deliver on its promises to customers. What are some of the other reasons to switch?
 | Supporting our American Heroes - Through its Power to Give Back program, Veteran Energy donates a part of the profits to its five main Affinity Partners - Fisher House, Combined Arms, Texas VRF, Lone Star Veterans Association, and Paws for Heroes. These organizations help veterans and their families obtain medical care, educational aid, help with mortgages, and other essential needs. Signing up for one of the Veteran energy plans means that you can select an organization to support while getting your electric service. |
 | 100% Renewable Energy - That's right - Veteran Energy also cares about the environment. Why else would it create a program called Green Choice to allow customers to support Texas electricity generated from green sources? When you sign up for this monthly service, Veterans Energy will purchase renewable energy certificates (RECs) on your behalf, in an amount equal to your energy consumption, making your usage 100% green. |
 | Protection for your home - Apart from just energy plans, Veteran Energy offers a range of protection plans, designed to protect your home appliances and equipment during a power surge. What's more, depending on your zip code, you might be eligible to get a free Google Nest thermostat, helping you better control your energy usage and further increase your monthly savings. |
 | Veteran Energy Mobile App - Keeping pace with technology, the Texas provider developed a free mobile app to give you more control on the go. In the app, you can access your account, check your weekly energy usage, set up reminders to pay your bill, and select the payment method of your choice. Who would have thought that the electricity rates will be the least interesting thing about Veteran Energy? |
Shop For Veteran Energy Rates
Veteran Energy provides three types of electricity plans for veterans, households, and businesses across the state of Texas. There are fixed rate electricity rates where your price per kilowatt-hour of electricity is fixed, variable-rate electricity rates where the price varies based on the wholesale energy costs and green electricity plans.
Do you live in Texas and are you interested in becoming a customer? Below you can find out how to sign up for one of the Veteran energy plans:
Residential Energy Plans
Signing up with Veteran Energy is easy – just enter your zip code on the provider’s website and you will see a list of energy rates and plans Veteran Energy makes available for your area.
Google Home Hub
In some zip code, Veteran Energy offers electricity plans that include a discount on or even a free Google Home Hub gadgets.
Nest Cam – This indoor security camera is designed to help you look after your home and family — even when you’re away. With 24/7 live streaming, plugin anywhere, and person alerts, you can rest assured that our home will be protected. Compare the plans with Nest Cam on the Veteran’s website.
Nest Thermostat – You may be eligible for a rebate for an ENERGY STAR smart thermostat, that learns your schedule and adjust the temperature based on your preference automatically – saving your electricity and money.
Nest Hello – You can keep tabs on everything going on at your front door from anywhere with this intelligent doorbell with 160° field of view, HDR, and night vision.
However, before you sign up, you should compare electricity plans from other providers available in your zip code – to ensure that you aren’t missing out. Luckily for you, we make it easy by aggregating energy rates from the majority of reputable Texas electricity providers and reviewing each provider based on the costs, customer service, and convenience.
Commercial Energy Plans
From restaurants to dry cleaners to retail stores, Texas commercial customers, and small businesses can also give back to American veterans and, at the same time, get the right plan for their electricity needs.
If you are interested in switching the electric supply for your business, you can request a free quote from Veteran Energy on the website. However, do keep in mind that you can also find Texas commercial energy plans on ElectricRate. We vet through all major providers to offer you a pick-list of only the top choices.
Veteran Energy Home Solutions
It’s not just energy. Veteran Energy has more tricks up its sleeves. Apart from energy rates, the Texas provider offers customers a range of energy products to choose from:
 | Google Nest Gadgets - Depending on your Texas zip code, you can get a free gadget from the Google Nest range of products when you sign up for one of Veterans' electricity plans. On offer is the Google Nest Learning Thermostat controlled with a phone, laptop, or tablet, the Google Nest Cam, the Google Nest Hello Doorbell, or the Nest X Yale Lock to lock/unlock doors to your home remotely from anywhere. |
 | Protection plans - You can stay prepared for the unexpected with the right Veteran protection plan for your home. You can select from the following:
|
Veteran Energy Service Areas
Veteran Energy provides electricity in all energy choice service areas of Texas, including Houston, Dallas-Ft. Worth, west Texas, south Texas, and the Valley.
If you currently don’t live in Texas, but you’d still like to switch your electric supply to another provider, you can. There are currently 18 energy deregulated U.S. states where the customer has the choice to shop for energy plans. Enter your zip code to see the available plans in your area.
Veteran Energy Reviews
Customer reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star reviews.
However, there are a couple of relatively unbiased institutions that seek to improve trust between Texans and businesses – a non-profit market analyst Better Business Bureau and the regulatory institution Public Utility Commission of Texas.
- To read Veteran Energy reviews, customer complaints, and understand the BBB rating for the company, visit the Better Business Bureau (BBB) website.
- For information on how Veteran Energy compares with other Texas providers, check out the customer complaints statistics by visiting the Public Utility Commission of Texas.
FAQs
Below are answers to some of the burning questions you might have about Veteran Energy:
How Do I Pay My Veteran Energy Bill?
Veteran Energy customers in Texas have multiple options to settle an electric bill:
- Paying online in your online account
- Calling 1-(800) 578-7070 any time and following the prompts to pay through the automated system
- Sending a check to Veteran Energy, Payment Center, P.O. Box 660905, Dallas, TX 75266-0905
- Paying in person: For a small fee, Veteran Energy accepts third-party payments through Moneygram and ACE Cash Express.
Do I Have To Sign a Contract To Become a Customer?
The answer depends on the type of energy plan you choose. If you opt for a fixed-rate contract, you are locking your price for a kilowatt-hour of electricity for a set period of time. These plans often require signing a contract and unfortunately, often carry early cancellation fees. If you decide on a variable-rate contract, your price per kilowatt-hour of electricity varies at the discretion of the electricity provider. You don’t need to sign a contract and you are free to switch anytime.
When will I receive my first Veteran bill?
Your first bill will be generated within six weeks after you sign up for one of the plans Veteran Energy offers. You don’t have to do anything as Veteran Energy will contact your current utility provider on your behalf and do the physical switching for you.
Does Veteran Energy offer 100% renewable energy plans?
It does. When you select the monthly service called Green choice, Veteran Energy will purchase renewable energy certificates (RECs) on your behalf, equal to the amount of your energy consumption, making your usage 100% green. U.S. laws allow renewable energy generators — wind farms or solar power plants to receive a certificate that electricity was generated from clean sources, which it can later sell at the competitive market. For simplicity, 1 REC equals one megawatt-hour (MWh) of green power generated.
What Do Veterans Benefit From Veteran Energy?
Through the Power to Give Back program, customers who sign up for one of the electricity rates can choose from multiple organizations to support and give back to American veterans. The way that the program works is that instead of offering discounts for veterans’ energy, the company donates a portion of profits from the sales to one of the trusted veteran support organizations, such as Fisher House, Combined Arms, Texas VRF, Lone Star Veterans Association, or Paws for Heroes.
Updated on