Electricity and natural gas provider Just Energy like many others competes to supply energy to Texas customers. If you are curious about how to get the best Just Energy rates, what are the perks of becoming a customer, where to pay your bill, or what is a smart sprinkler, then read on.
About Just Energy
In the US alone, Just Energy is responsible for keeping the lights on in approximately two million households and businesses. They offer a number of competitively priced plans, including green energy products to please environmentally conscious customers.
To sign up, you simply enter your zip code on Just Energy website and get a plan recommended to you. If you prefer to talk to another human, a friendly energy advisor will take you through the options on 1-833-370- 5494.
Emphasizing their focus on giving customers flexibility, the Just Energy customer service is available in various channels. Between 8 am – 5 pm, Monday to Friday on either 1-888-995-9299 or [email protected]. You can also get in touch on social media – via WhatsApp, Facebook, and Twitter. But if you call Just Energy to report a power outage, they will kindly redirect you to contact your Transmission or Distribution Provider (unless it is an emergency, in which case you dial 911).
Why choose Just Energy?
Renewable energy plans and good customer service are just a few of Just Energy perks. Other advantages of becoming a customer include:
|Size and experience – Just Energy with subsidiaries Tara Energy, Commerce Energy, and Amigo Energy together create one of the largest retail energy suppliers in North America. |
|Mobile applications - The Just Energy mobile app tracks energy consumption and sends customers usage alerts, so they can manage their home from anywhere.|
|Easy billing – Paying Just Energy bill can be done in a variety of ways- online, through a mobile app, by phone or if saving trees is not your thing, by sending a check in the mail.|
|Green energy options – If you sign up for a JustGreen electricity or gas plan, a portion of your bill will be used to counteract your carbon footprint. Just Energy claims to have saved 300 million trees to date using their green energy program.|
|Innovative customer products – One example is the Smart Irrigation Controller (SIC), that enables customers to control their sprinkler system remotely through an app. Another one is their SmartStat, an intelligent thermostat that learns from the customer behaviour.|
Shop Just Energy Rates
If the above-mentioned Just Energy perks got you excited and you feel ready to make a jump, the key is not to rush the process! The offered rates depend on specific energy usage, so the starting point should be to understand yours. Look out for hidden fees and cancellation penalties also!
Residential Energy Rates
Residential customers in Texas can choose from a wide array of Just Energy plans, about available rates in your residential area by entering your zip code on the compare the lowest rates box, found on the right-hand side of our website.
For example, below are the Just Energy rates, available for Texans within Oncor Electric Delivery service area
|Plan||Plan Duration (Months)||Average Rate at 2000 kWhs (per kWh)|
|Rate Shield||24, Fixed Term Plan||10.8¢|
|Basics||24, Fixed Term Plan||10.6¢|
|Rate Shield||36, Fixed Term Plan||10.6¢|
|Nights Free Plan||24, Fixed Term Plan||11.4¢|
|Just Energy Pure Green||24, Fixed Term Plan||11.4¢|
|Weekends Free Plan||24||16¢ |
Commercial Energy Rates
Just Energy offers its commercial customers a customized plan, tailored to their specific needs. To learn what commercial energy rates and energy management solutions, Texan companies can search and compare for the cheapest commercial rates in Texas in our commercial electric comparison page.
Just Energy Reviews
Customer reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star reviews.
However, there are a couple of relatively unbiased institutions that seek to improve trust between consumers and businesses – a non-profit market analyst Better Business Bureau and the regulatory institution Public Utility Commission of Texas.
- To read Just Energy reviews, customer complaints and understand the BBB rating for Just Energy, visit the Better Business Bureau (BBB) website.
- For information on how Just Energy compares with other Texas providers, check out the customer complaints statistics on the Public Utility Commission of Texas website.
Below are answers to a few commonly asked questions before making the jump to Just Energy.
What does Just Energy do?
Just Energy supplies electricity and natural gas, including green energy and energy efficiency solutions to residential and business customers in the United States, Canada, the United Kingdom, and Germany. They pride themselves in providing good value for money, simplified interactions, and forward-thinking energy plans.
How do I cancel Just Energy?
To cancel the Just Energy plan, customers can contact the Just Energy Customer Service on 1-877-240-3931. Depending on your contract, an early termination fee may apply.
Where can I pay Just Energy bill?
Just Energy customers, especially Texans, are spoilt for choice when it comes to paying the bill at the end of the month:
- Online payment: Navigate to the Just Energy login page, or download the Just Energy mobile app. Automated payments can easily be set up
- Pay by phone: Automated bill payment is available on 1-866-253-6480.
- Pay by mail: Texans can send a check to the following address: Just Energy, P.O. Box 650518 Dallas, TX 7526
- Pay in person: You can make payments at Walmart or HEB grocery stores, ACE Cash Express, and Barri Financial Group.
How do Just Energy perks work?
Just Energy customers can sign up for Perks Rewards Program to earn reward points with every bill payment (plus a nice new joiner bonus of 2500 points). These points can be redeemed for gift cards, Just Energy Visa Prepaid Cards, or energy saving devices. All you need is a valid email address and you can start collecting your perks.
Just Energy has something for everyone. Their flexible energy plans, including free night-time or weekend options, can accommodate different lifestyles and preferences. The mobile applications and smart customer products will please the tech enthusiasts. The environmentally-minded Texans can take advantage of the Just Energy Green Plans to combat climate change. But before you flip the switch, take some time to shop around and compare, to ensure you get the best possible deal.