Ambit Energy
If you live in energy deregulated US state, you have the right to choose who supplies your electricity, and for what price. Ambit Energy is one of the retail providers serving the needs of the deregulated energy community. To find about rates, plans, its unique business model and customer service, read on.
About Ambit Energy
Based in Dallas, Texas, the energy supplier Ambit Energy provides affordable electricity and natural gas rates to customers in Texas and in deregulated markets across the US. The two company founders, Jere Thompson, Jr. and Chris Chambless famously founded the company over lunch, and in just over 14 years they have grown it into one of the most-respected retail energy providers in America.
In 2011, it was named one of Inc. Magazine’s Fastest-Growing Private Companies for the second year in a row. In 2012, it exceeded 1 million active customers and received an A+ rating from the independent energy marketplace watchdog, Better Business Bureau (BBB).
The business model is set up on energy services marketing through direct sales of more than 250,000 Independent Consultants, who are incentivized to sell low energy bills to their customers. As a result, Ambit Energy is able to provide top-class customer service and support, even though their electricity rates are on average slightly higher than other competitive retailers.
A part of the annual ritual, the 2020 Ambit Energy Simulcast conference in January was hosted by the energy company, to provide its independent consultants with core training and insights for the job.
To get in touch with Ambit Energy customer service team, you can:
- Call 1-(877) 282-6248, Monday to Friday, 8:00 AM – 6:00 PM CT and Saturday, 10:00 AM – 5:00 PM
- Send a letter to P.O. Box 864589, Plano, TX 75086
- Reach out to Ambit Electric on the Facebook page or via Twitter
Why Choose Ambit Energy
 | Travel Rewards Program - When was the last time that your electricity provider sent you on a vacation? With Ambit’s Rewards program, you start with 2000 rewards points package and earn more points for every kWh of electricity you use and for referring more customers. Points can be redeemed for travel packages at any time. What's more, all new Ambit customers receive a free travel voucher as a welcome gift. |
 | Ambit Home Services - Apart from convenient electricity rates, Ambit Energy offers two forms of coverage – Ambit AC/Heat Shield for heating and cooling systems, and Ambit Surge Protection for lightning or power surge protection. These two simple-enrollment, simple-claim plans are available for Texas customers only. |
 | Green energy electricity plans - Ambit teamed up with Green-e Energy, the nation’s leading independent consumer protection program to certify the renewable electricity rates that Ambit offers. To view the green energy offerings in your area, you can enter your zip code directly on the Ambit website. |
 | Ambit Energy’s Power Payback™ - Texans interested in lowering their electricity bill can now be paid for doing so as well - If you reduce your electricity usage in the designated times, Ambit Energy applies credit of up to $1.00 for every saved kilowatt-hour to your next billing cycle. |
 | Ambit Energy Free Electricity Program - If you manage to sign up 15 new customers to Ambit Energy, Ambit will take the average daily energy cost for your referred Customers and multiply it by the number of days in your billing cycle, then gives the electricity to you. Eventually, you can be getting your house powered for free. |
Compare Ambit Energy Electricity Rates
Residential electricity rates
As a homeowner, you can shop for Ambit energy rates on the power supplier webpage to see what they offer in your area. It is always a good idea to cross-check the product offering with other available rates in your area, to ensure you are really getting the best energy deal. Enter your zip code to find out more.
Commercial Electricity Rates
If you are a Texas small business owner looking for commercial electricity rates, Ambit Energy has product offerings for you as well.
But before you get locked into a contract, you should find out what commercial electricity rates and offers are available in your area by other suppliers. Power rates that utility companies publish on their websites are almost always based on specific energy usage, so it is important to know yours first. Keep an eye out for additional fees, such as early cancellation fees.
Featured Plans For Texans
The electric provider has some great exclusive energy service offers and rates for customers in its native Texas.
 | Ambit Cares 12 Plan - Now you can help to fight hunger by keeping your lights on. For every kWh used on the Ambit Cares 12 plan, Ambit Energy will donate 1¢ to Ambit Cares. |
 | Ambit Skill in Amazon Alexa - You can enable the Ambit Energy Customer Skill in the Alexa app, log in with your MyAmbit Account username and password, to help you manage your account and give you additional useful information. |
 | MyAmbitMobile App - In the Ambit mobile app, you can
|
 | Free Electricity at Night - With the Ambit Free & Clean plan, you can shift your energy usage to evenings when it won’t cost you a cent. In addition, this plan is a fully renewable energy product, powered entirely by wind. Enter your zip code to see if it's available in your area. |
Ambit Energy Customer Reviews
Customer reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star reviews.
However, there are a couple of relatively unbiased institutions that seek to improve trust between Texans and businesses – a non-profit market analyst Better Business Bureau and the regulatory institution Public Utility Commission of Texas.
- To read Ambit reviews, customer complaints and understand the BBB rating for Ambit Energy, visit Better Business Bureau (BBB).
- For information on how Ambit compares with other Texas providers, check out the customer complaints statistics by visiting the Public Utility Commission of Texas.
Ambit Energy Service Areas
Ambit Energy serves the electric and natural gas needs of customers in the 17 different states below. To find out about the coverage area and utility providers in each state, you can consult the Ambit coverage map on their website.
- California
- Connecticut
- Delaware
- Illinois
- Indiana
- Maine
- Maryland
- Massachusetts
- New Hampshire
- New Jersey
- New York
- Ohio
- Pennsylvania
- Rhode Island
- Texas
- Virginia
- Washington, D.C.
FAQs
Below are answers to some of the questions you might have about Ambit Energy.
Is Ambit Energy expensive?
Due to its unique business model, Ambit Energy rates aren’t the cheapest ones in the deregulated energy market, but the energy supplier offsets the cost by offering a range of customer benefits and additional products. To search for competitive rates, you can enter your zip code on Electric Rate.
How to pay my Ambit electricity bill?
You can pay the Ambit electricity bill in a number of ways:
- Online by logging in your Ambit customer account
- Over the phone, on 1-(877) 282-6248 (Automated service is available 24/7)
- In-person, by finding a payment center near you
- By mail, by sending a check to Ambit Energy, P.O. Box 660462, Dallas, TX 75266-0462
Is Ambit Energy a good company?
Ambit Energy is a respected provider of electricity and natural gas services across the United States and Canada in the Ambit Energy Canada branch. Its business model is set up on energy services marketing through direct sales of independent Consultants.
The supplier offers attractive energy product packages and rates in the 17 states it services. To compare its products to other electric suppliers in your area to find the best deal, consult our Electric Rate website.
How do I start with Ambit Energy?
If you are interested in becoming one of the electric supplier’s consultants, there is a one-off fee of $75, following which you can start earning money by bringing in new customers. You can also set up your own Ambit website, which will earn you more points. If you are interested in finding more information, you can fill in a simple online form and be contacted by one of the consultants to walk you through more details.
Updated on