Our Energy
About Our Energy
Out Energy was born in Houston, Texas in 2008 when a group of retail electricity veterans decided to Texas customers what in their opinion was lacking on the market – cheap reliable energy combined with stellar customer service. Flash-forward something over ten years and they now serve residential and commercial customers across Texas with two main types of products – fixed and variable electricity rates.
In addition, the company runs a number of Specials at all times, offering Texans extra services, rewards, and benefits. These include Mother’s Day Spa Treatment Raffle or bill credit up to $1000 for referring friends.
If you want to get in touch with the Texas electricity provider, you can:
- email [email protected]
- call 1-888-545-4687, 8 AM – 6 30 PM on Monday to Fridays
- catch them on Facebook, Twitter or LinkedIn
Why Choose Our Energy
 | Refer a Friend - Both you and your referred friend will receive a $25 credit when he or she signs up and there's no limit on the number of friends. |
 | Green Energy Rates - The company offers 100% renewable tariff options to save the environment, including wind or solar energy. |
 | Special offers to save - What makes Our Power different from other companies are the exclusive specials it runs at any time - there are raffle prizes, referral credits, and even a free pizza party! |
Compare Our Energy Electricity Rates
Residential Electricity Rates
If you are a Texas homeowner looking for the best rate, you can enter your zip code on the company website to sign up for one of their plans. However, it’s good to keep in mind that Our Energy isn’t your only option on the Texas energy market – plenty of companies are competing for your attention. Compare all available rates in your area on our website.
Business Electricity Rates
If you own a Texas business, you too have the option to switch your energy supplier and get your electricity for cheaper. Are your energy needs more complex than those of a house? Request a quote on the Our Energy website and one of their representatives will be in touch about a customized plan.
Our Energy Customer Reviews
Customer reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star reviews.
However, there are a couple of relatively unbiased institutions that seek to improve trust between Texans and businesses – a non-profit market analyst Better Business Bureau and the regulatory institution Public Utility Commission of Texas. To read customer reviews, customer complaints, and understand the BBB ratings for the energy company, visit Better Business Bureau (BBB).
FAQs
How do I pay my Our Energy bill?
You can pay for your plan with the company by email on [email protected], by calling 1-888-545-4687, or in your online account.
Is there an early termination fee if I cancel my plan?
Yes, the company charges a flat fee of $125 if you decide to exit your fixed-rate service early. There’s no such fee for a variable plan.
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