Stream Energy

stream energy en españolJust like every other retail energy provider in the deregulated US states, Stream Energy tries to attract new consumers with competitive electricity and gas rates. The company prides itself on ‘No Surprises’ and offers transparent reliable energy with a lot of value add products and services. Whether it is free energy for referring friends, a slick mobile application or a complementary smart video doorbell, residents from Texas to Washington D.C. have many reasons to sing their praises.

If you live in one of the eight states that the power company serves, below you can find out all you need to know about becoming a customer. If not, don’t worry- you can choose from a wide range of attractive energy rates in your area.

About Stream Energy

Stream Energy was founded in 2005 in Dallas, Texas, following the deregulation of the retail energy industry. Now it serves residential and commercial customers in Georgia, Illinois, Pennsylvania, Maryland, New Jersey, New York, Washington D.C. and of course, it’s native Texas. Besides just offering a range of fixed- and variable- electricity and natural gas rates, it bundles these energy plans with other smart home products that allow customers to have a one-stop fulfillment of all their utility & power related needs.

Apart from traditional energy plans, environment-conscious Stream Energy offers an eco+ alternative, called Stream Green plan. Each month, the company purchases 1,000 kWh of renewable energy for each signed up the customer to offset their carbon footprint.

Customers can get in touch with Stream Energy either by submitting an online request form or, based on their state of residence, call, fax or mail. For example, Stream Energy customers in Texas can:

  • Reach out by phone, calling 1-866-447-8732, Monday – Friday from 7 AM – 10 PM. CT and Saturday – Sunday from 8 AM – 5 PM CT
  • Send a fax to 214-800-4444
  • or mail 14675 Dallas Parkway, Suite 150, Dallas, TX 75254

The contact details for consumers from other serviced states can be found directly on the electric provider website. Alternatively, social media users can send a message on the company’s official Facebook page. They typically reply within an hour.

Why Choose Stream Energy

Retail energy is a competitive industry in the deregulated states. That’s why energy providers, like Stream Energy, understand the need to provide a lot of value, in order to grow their customer base. Apart from the competitive energy rates, the utility provider tempts potential customers with a range of additional perks:

stream customer service phone number texasMy Stream Mobile App- Whether it's viewing your energy usage, paying your electricity bill, account management or setting up auto-pay, you can do all of that using the Stream Energy complimentary mobile app. Tech geeks will also enjoy the Touch ID feature, which allows login with a fingerprint.
pros and cons of stream energyEZ Start program - Stream Energy really wants you in their life. That's why the energy company committed to paying your early cancellation fee if you are switching to any of their plans, longer than 12 months.
stream energy texas

Stream Green energy plan - As mentioned above, this eco-friendly low monthly fee power plan will apply 1,000-kilowatt hours of renewable energy to any qualifying plan. What's better, it can be canceled anytime.

stream energy payment extensionFree Energy Program- It pays to have a lot of friends. After opting into the Free Energy program, you can earn a bonus (energy rate discount) for every friend you successfully refer to Stream Energy. You can get up to 25% savings for referring 5 friends, up to 50% for referring 10 and strikingly, you can get your energy entirely free for enrolling 15 friends.
stream energy account number

Energy Plans bundles - Stream Energy believes that more is more. That's why they bundled competitively priced electricity and natural gas rates with a range of other attractive, energy-related products, such as:

  • Smart 30 SkyBell: This price-secured plan comes with a free silver or bronze SkyBell smart video doorbell, with the standalone cost of $199.
  • Smart 30 Thermostat: This plan includes a free Lyric smart thermostat to help the homeowners control the climate of their home from anywhere
Protect & Save: This price-secured plan includes free identity protection.

Shop Stream Energy Rates

If the above perks got you excited, you might be wondering where can you find out more about Stream Energy electricity and gas rates and how to switch to one of the Stream plans. The good news is that the switching process is very easy and can be done directly on the Stream Energy website. But before you jump, shop around your area for rates from other electric providers.

Residential Rates

To shop for Stream Energy electricity and natural gas plans, all you need to do is enter your zip code directly on the website. For example, in the company – native Texas, a zip code 75216 returns the following offers:

All rates are based on the average monthly consumption of 2000 kilowatt-hours).

PlanDurationRate (per kWh)Details
Flex Choice IntroVariable13.0¢Low intro rate
Green & Clean 121212.7¢100% renewable
Simple & Secure1211.2¢ All-inclusive
Simple & Secure Plus2010.4¢All-inclusive PLUS Get $150 in bill credits*

In the most populous zip code in Washington D.C. – 20001, the residents can enjoy the below rates:

PlanDurationRate (per kWh)Details
Green & Clean 12129.22¢Live green
18 Month Fixed187.28¢Price certainty
6 Month Fixed66.98¢ More flexibility

If you find an energy offer you like, you can choose to sign up directly on the power company website.

Business Rates

If you own a business and are interested in signing up for energy service, you can request a quote from Stream Energy for an individualized plan. If you are an existing commercial customer and would like to renew your energy service, you can do so either via:

  • email: [email protected]
  • or by phone, call 1-866-447-8732, Monday – Friday, 9 AM to 5 PM CT

However, don’t rush the process! There are a lot of great energy deals out there and you should shop around before you get locked into a long-term contract. Enter your zip code on our website to compare energy offers by all the suppliers serving your area.

Compare Stream Energy Rates to Other Texas Plans


Stream Energy Customer Rates

Reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review.

To get a relatively unbiased picture, you can consult a non-profit market analyst Better Business Bureau (BBB), that accredits retail utility providers. You can read reviews and complaints about Stream Energy and the see the BBB rating on their website.

Stream Energy Service Areas

The electricity and gas power company services below US states:

  • Georgia
  • Illinois
  • Maryland
  • New Jersey
  • New York
  • Pennsylvania
  • Texas
  • Washington, D.C.

If you are not a resident of one of the above states, don’t worry! Stream Energy might have some great power plans in store, but there are a lot of additional providers around to choose from. Enter your zip code to compare rates in your area.


Below are answers to some of the burning questions you might have about Stream Energy.

How do I contact Stream Energy?

It depends on where you live. The residents of each of the eight serviced states can find the Stream Energy customer service details directly on the power company website. Alternatively, you can fill in an online request form or write them a message on the company’s Facebook page.

Does stream energy require deposit?

Stream Energy may require a deposit depending on your plan, your location, and your credit details. It is always wise to inquire about this when you are setting up a new plan with Stream.

How do I pay my stream energy bill?

You can pay your Stream Energy energy bill conveniently, using its complementary mobile app, My Stream. However, Stream offers traditional payment methods as well. Customers can make a one-time payment on the supplier’s website, or send a check by mail.

What if I need a payment extension?

Some consumers might be eligible for the Stream Energy Payment Extension that allows them to pay only 50% of their bill initially and the remaining balance over the next five billing cycles.

How do I cancel Stream Energy?

If you need to cancel your energy plan, you can contact the Customer Support team at 1-866-447-8732. Be aware that if you are on a fixed-rate plan, there might be an early termination fee.

Stream Energy is full of pleasant surprises. Whether it is the energy plans to promise a free smart doorbell or a thermostat, competitive rates or their willingness to pay your early termination fee; Smart Energy is the Swiss army knife of energy services. If you live in one of its serviced states, you should definitely have a look at what they offer in your zip code. If you live elsewhere, don’t despair – you can still shop around for energy plans to find equally good, if not better offers.

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