Southwest Power and Light
About Southwest Power and Light
Southwest Power and Light has been supplying the Texas energy market since 2008. The Houston-based company energy product portfolio includes a selection of fixed and variable-rate energy contracts ranging from 3 to 36 months, including a 100% renewable energy plan.
To further its environment-saving efforts, Southwest Power has also partnered with the Arbor Day Foundation for over 3 years to offer customers a simple way to protect forests wildlife. For every 1,000 kWhs used by customers enrolled in the Southwest Power program, the Arbor Day Foundation will plant a tree.
No wonder that the energy marketplace watchdog Better Business Bureau (BBB) awards the company with an A+ rating for customer service.
If you wish to contact the energy supplier’s customer service, you can call 1-866-941-7975, email [email protected] or reach out via the official Facebook page.
Why Choose Southwest Power and Light
 | Plant-A-Tree Energy Plan - As the plan name suggests, eco-friendly Texas customers can now protect nature by just keeping their lights on. For every 1,000 kWhs used by customers enrolled in the Southwest Power program, the Arbor Day Foundation will plant a new tree. |
 | Refer-A-Friend Program - Via this simple form, you can send an invitation to anyone to sign up as a new Southwest Power customer. Why would you do that? For each friend you refer that switches their electricity account to Southwest Power and Light, both you and your friend receive a $25 credit on your bill! |
 | Go Paperless- Another good option for the environmentalists in Texas is to choose paperless billing. There is really no need to waste all that extra paper if you can find all of your Southwest Power electric bills effortlessly in your online account. |
Compare Southwest Power and Light Rates
Southwest Power has energy offers for both residential and commercial customers in Texas, but it’s not the only competitive supplier in the Texas energy marketplace. It is always a good idea to compare available electricity plans of all suppliers, to ensure you lock in the best possible deal. ElectricRate gives you the option by simply entering your zip code on our website and letting us do all the research for you.
Residential Electricity Rates
To sign up for a Southwest Power plan, you can just enter your zip code on the supplier’s website and scroll through a number of featured energy plans. But remember- Your energy usage matters. The energy rate offers are linked to specific monthly energy usage, so you should find out what’s yours before you get locked in a 12 months contract.
Commercial Electricity Rates
If you run a Texas business, chances are that your energy needs are a lot more complex than those of a household. You can request a customized quote from Southwest Power and you soon will be contacted by one of the customer support team members.
Southwest Power and Light Reviews
Customer reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star reviews.
However, there are a couple of relatively unbiased institutions that seek to improve trust between Texans and businesses – a non-profit market analyst Better Business Bureau and the regulatory institution Public Utility Commission of Texas.
- To read Southwest reviews, customer complaints and understand the Southwest Power and Light rating for Southwest Power and Light, visit Better Business Bureau (BBB).
- For information on how Southwest Power and Light compares with other Texas providers, check out the customer complaints statistics by visiting the Public Utility Commission of Texas.
Southwest Power and Light Service Areas
Southwest Power & Light offers its energy plans to residential and commercial customers in Texas, residing in the zip code areas, served by the below utilities:
- CenterPoint Energy (Houston and surrounding areas)
- Oncor Delivery Company (Dallas/Fort Worth and surrounding areas)
- Texas New Mexico Power Company (West Texas areas)
- AEP Texas Central Company (South Texas)
- AEP North Company (San Angelo, Abilene, and surrounding areas)
If the company doesn’t currently service your area, don’t worry! You can still shop for competitive electricity plan deals from other suppliers, by entering your zip code on our website.
FAQs
Below are answers to some of the questions you might have about Southwest Power & Light.
How can I pay my Southwest Power & Light bill?
You can pay your electric bill in a number of convenient ways:
– Online in your customer account
– Call 1-866-941-7975, Monday to Friday, 8:30 AM to 5:30 PM
– Send a check to Southwest Power & Light, Attention: Customer Care, PO Box 3079, Houston, TX 77253-3079
– Set up Autopay and never worry about a missed bill again
How do I report a power outage?
Even when you switch your power supplies to Southwest Power & Light, it is still the responsibility of your state utility company to safely deliver the electricity to your door. It is also them, whom you should notify in case of a power outage. The power outage contact information for individual utility companies can be found here.
What kind of company is Southwest Power & Light?
SWPL is a retail electricity provider (REP). This means it purchases the electricity on the open market and then offers energy plans to Texas customers at a competitive rate. This is possible thanks to the deregulation of the Texas energy marketplace. You can enter your zip code to see the competitive electricity rates offered by other suppliers in your area.
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