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Frontier Utilities

frontier utilities reviews

Frontier Utilities has been offering electricity and natural gas to Texas customers since 2008. Like other providers, they compete for Texans with competitive pricing and attentive customer service. If you are a local resident and interested in changing the plan you are currently on, read on. You might find their flexible energy plans for customers electrifying.

Residential Electricity Rates


Commercial Electricity Rates 

To compare Frontier Utilities energy plans in other Texas service areas, you can enter your zip code on the Frontier Utilities website.

Frontier Utilities offers its local commercial customers tailored electricity plans and services, based on the company size, industry, hours of operation, and power risk profile. If you are thinking about signing up for your business, you can get instant rates from our commercial electric rates section on our website.

About Frontier Utilities

Frontier Utilities is an electricity and natural gas company with headquarters in Houston, Texas, supplying residential and commercial customers in Ohio, New Jersey, Pennsylvania, and Texas. To differentiate themselves from growing competition in deregulated Texas, Frontier Utilities places a strong emphasis on providing flexibility and personalized customer care for affordable prices.

Frontier Utilities has received multiple awards for outstanding service by the Better Business Bureau (BBB) and prides itself in reappearing on the Cougar 100 fastest growing businesses list year after year. Demonstrating the local community spirit, Frontier Utilities sponsors various Texan charities, including Clear the Shelters, Kicks for Kids and the Houston based Boy Scouts of America.

To Texans, Frontier Utilities offers a wide range of competitively priced energy plans of three to 24 months duration. For the environmentally minded, they also offer a 100% green energy plans. To get in touch with Frontier Utilities about signing up for the electricity rate, Texan customers can:

But before you switch plans, shop around for Frontier Utilities electricity rates and compare them with other providers, to ensure you get the best deal. The rates offered by the power company usually depend on a minimum usage requirement and therefore it is important to understand how much power your household consumes. Look out for hidden fees and cancellation penalties also!

Why choose Frontier Utilities 

Customer service awards and local community support for charities are just a couple of Frontier Utilities strong features. As mentioned above, the Texas – native company aims to offer something for every local, no matter what their situation:

alternative electric suppliersPrepaid no or low deposit electricity plans - Texans with low credit scores can breathe a sigh of relief as Frontier Utilities Utilities provides them with options of signing up for Prepaid and Frontier’s Deposit Saver electric plans. No credit check, social security # or ID is required; just the deposit.
historical electricity prices by stateMobile applications - Frontier Utilities offers their customers a free mobile app, available in English and Spanish,  that allows you to check your account balance, pay your bill online or find a location near you to pay in person.
texas electricity rates 2019

Flexible billing - Paying Frontier Utilities electricity bill can be done in a variety of ways:

  • Online anytime by logging in the Frontier Utilities’ customer account 
  • By phone on 1-866-604-7782
  • Sending a regular mail to Frontier Utilities: PO Box 660094, Dallas, TX 75266-0094
In person at convenient locations around
what is the cheapest electricity company in texasRefer-a-friend program - For each successfully referred friend, Frontier customers receive a $50 credit that can go a long way towards paying your next electric bill. To get started, Texans can simply enter the friend’s email address and the friend receives an email with instructions on how to sign up for the utility service.
electricity-prices-by-countyFree CoolSaverSM A/C Tune-up - Frontier customers in some local areas of Texas are eligible for a complimentary tune-up of their air conditioning unit, that can increase the power efficiency of A/C unit by 27 percent. You can find more information about the program on Frontier Utilities website.

Shop for Frontier Utilities Electricity Rates

Whether you are looking to power your house or business, Frontier Utilities prides itself on offering consumers a wealth of choice, including:

  • Fixed Term Plans – on this plan, your electric rate will not change for the duration of the term, no matter what the wholesale electricity price is
  • Variable Rate Plans – the rate might vary from month to month, but there is no commitment to stick to it for a fixed period
  • Pay in Advance Plans – you purchase power at a predetermined price and be notified when you are running low
  • Pay As You Go Plans – generated from 100% renewable sources
  • Green Energy Plans and Renewable options – the power company guarantees that your energy comes from a renewable source, such as hydro, wind or solar

Below is a selection of cleverly named the Frontier Utilities plans, available for Texans within the CenterPoint Energy service area.

Frontier Utilities Customer Reviews

Customer reviews can be very misleading. Customers, who take the time to leave a review are often motivated either by a particularly negative, one-off experience with their energy provider or somehow incentivized to write a positive, and not always truthful review. That is not to say that all online reviews are untrue, but a healthy dose of skepticism is warranted when scrolling through a website with a streak of five-star reviews.

However, there are a couple of relatively unbiased institutions that seek to improve trust between consumers and businesses – a non-profit market analyst Better Business Bureau and the regulatory institution Public Utility Commission of Texas.

Frontier Utilities Service Areas

Texans, interested in becoming Frontier customers can search for the right electricity plan

and competitive prices in any of the cities that Frontier Utilities services. These are:

Houston, TXRichmond, TXLaredo, TX
Mission, TXPlano, TXMissouri City, TX
Fort Worth, TXCypress, TXLoraine, TX
Dallas, TXKilleen, TXHarlingen, TX
Midland, TXFriendswood, TXEdinburg, TX
Mcallen, TXDickinson, TXSan Benito, TX
Pearland, TXGrand Prairie, TXEden, TX
Corpus Christi, TXHumble, TXCarrollton, TX
Big Spring, TXMesquite, TXBaytown, TX
Alvin, TXAngleton, TXBelton, TX
Katy, TXTyler, TXAustin, TX
Abilene, TXEagle Pass, TXIrving, TX
Sugar Land, TXAllen, TX
Arlington, TXSpring, TX

You can also compare the Frontier Utility plans by selecting either your Texas Distribution Utility (TDU) below:

Whether you are looking for a residential or commercial electricity plan, enter your zip code and you can compare energy plans on this website.


Below are answers to a few questions you might have before making the jump to Frontier Utilities electricity.

Who does Frontier Utilities partner with?

Frontier Utilities offers a partnership opportunity of becoming an authorized dealer for the company, with competitive commission options. More information, including the contact details for the Frontier support team, can be found on their website.

How do I add someone to my Frontier Utilities electricity bill?

To add a second person onto your electricity bill, contact the Frontier Utilities customer service on 1-866-926-8192 or [email protected].

How to make Frontier Utilities paperless?

If you are concerned about saving trees, the Frontier Utilities mobile app allows you to go paperless. In it, you can check your balance, pay your bill and pull up your PDF – all online, without the need for a paper trail.

What is Frontier Utilities Friends & Family Rate?

Frontier Utilities’ limited offer for a special electricity rate, with no monthly or minimum usage fees, and generated from 100% green energy for the duration of 12 months. You can find more information about how to sign up for this offer on Frontier Utilities website.

Who do I contact in case of a power outage?

When your power goes out, you should contact the Texas Distribution Utility (TDU) that services your area. You will find that information on your Frontier Utilities electricity bill, or, for reference, on their website.

Frontier Utilities offers its Texan customers a wealth of options – from flexible energy plans, including prepaid options to flexible billing or going completely paperless. If you already shopped around for deals, compared Frontier Utilities with other Texas providers and you think that Frontier is the right company for you, sign up. You might even get a complimentary A/C tune-up, as a bonus.

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