NIPSCO Energy
About NIPSCO Energy
Serving more than 821,000 natural gas customers and 468,000 electric customers across northern Indiana, NIPSCO, short for Northern Indiana Public Service Company, is the largest natural gas distribution company, and the second-largest electric distribution company in the state.
Apart from supplying power and heat to the Indiana residents, the company also invests heavily in the environment and sustainability, including nearly $30 billion to modernize the energy distribution networks over the next 20+ years.
Energy Choice In Indiana
Only natural gas (not electricity) residential and non-residential customers in the NIPSCO service area have energy choice. Customers interested in switching gas suppliers can shop for competitive plans and pricing on the Indiana Regulatory Commission’s website.
If you choose to purchase your gas from a different supplier, NIPSCO Energy will continue to deliver the same reliable service, read your meter, perform safety checks, and respond to emergencies. What will change are the Supply Charges on your electric bill based on the rate provided by your new supplier.
Pay Your NIPSCO Energy Bill
NIPSCO Energy customers can pay for their electric and natural gas in a number of ways:
- Pay online with a credit or a debit card, PayPal, Venmo, or Amazon Pay
- Set-up Autopay to never miss a payment again
- Pay by phone calling 1-800-464-7726 to make a payment
- Find an authorized payment location nearby
- Send a check to NIPSCO P.O. Box 13007, Merrillville, IN 46411-3007
Customers facing financial difficulties as a result of the COVID-19 pandemic can enroll in a NIPSCO payment plan that allows them to pay the past due balance in small installments over a prolonged period. If you want to find out more about other payment options, you can get in touch with the NIPSCO customer care team at 1-800-464-7726.
NIPSCO Energy Efficiency Programs
To help its customers cope with the financial impacts of the COVID-19 pandemic and save energy, NIPSCO has redesigned some of its residential energy efficiency programs.
 | Home Energy Saving Tips – On its website, NIPSCO offers a list of tips to save money and energy in every room in your house. |
 | Appliance Recycling - Looking to get rid of an old working fridge or freezer? NIPSCO Energy will haul it away at no additional cost and you’ll get $50. |
 | Rebates – NIPSCO offers rebates up to $250 on high-efficiency equipment like furnaces, A/C units, boilers, smart thermostats for qualified residential natural gas and electric customers |
 | Lighting discounts – Need to replace lightbulbs in your house? Switching to ENERGY STAR® LED bulbs could reduce your energy use by up to 80 percent and save up to $80 over the bulb’s lifetime. In addition, NIPSCO offers them at a discounted price. |
Contact NIPSCO Energy In An Emergency
If you are experiencing a power outage or a gas leak, you should get in touch with NIPSCO energy immediately. Report power outages by calling 1-800-464-7726. If you smell gas, leave your house immediately and call 1-800-634-3524.
You can also monitor power outages in your area on the interactive map on the NIPSCO Energy website. Don’t let a power outage find you unprepared. Read our practical guide on what to do when the power goes out at your home or a business.
As the largest natural gas distribution company and the second-largest electric distribution company in Indiana, NIPSCO knows what works for customers – reliable service, flexible payment options, and a variety of energy-efficiency discounts and rebates. If you are their customer and need to get in touch, the NIPSCO customer care team number is 1-800-464-7726.
FAQs
Can I pay NIPSCO online?
NIPSCO Energy customers can pay for their electric and natural gas in a number of ways:
- Pay online with a credit or a debit card, PayPal, Venmo, or Amazon Pay
- Set-up Autopay to never miss a payment again
- Pay by phone calling 1-800-464-7726 to make a payment
- Find an authorized payment location nearby
- Send a check to NIPSCO P.O. Box 13007, Merrillville, IN 46411-3007
What is NIPSCO’s phone number?
You can contact the NIPSCO Energy customer care team by calling 1-800-464-7726. Use this line to report a power outage.
Can I get financial assistance if I can’t pay my NIPSCO bill?
There are many assistance programs and payment plans available. For income-qualified customers, NIPSCO offers help to keep utility service-connected is available. If you want to find out more about other payment options, you can get in touch with the NIPSCO customer care team at 1-800-464-7726.
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